View the article online at http://citywire.co.uk/money/article/a656027
Barclays' mis-selling costs rise another £1 billion
The bank has had to add another £1 billion to cover the cost of mis-sold products.
Barclays has had to add £1 billion to its compensation fund to cover the cost of mis-selling to consumers and companies.
The bank has increased the amount of money to repay customers mis-sold payment protection insurance (PPI) by £600 million, taking its cumulative redress funds to £2.6 million.
Barclays (BARC.L) shares gained 2.75p or nearly 1% to 294.25p on a good day for markets. Its shares have risen 12% this year and have gained 24% in the past 12 months.
The bank released the figures ahead of its full-year results on next week, in which new chief executive Anthony Jenkins will set out how he intends to reshape the bank following the Libor rate fixing scandal, which cost the bank £290 million in fines and forced the departure of his predecessor, Bob Diamond.
In total the high street banks have put aside £12 billion to cover PPI mis-selling, which has become the most complained about product of all time. Due to the rising number of PPI complaints the Financial Ombudsman Service said it had received more complaints in the last three months of 2012 than it had in any full year between 2000 and 2010.
A total of 244,873 PPI complaints were made in 2012 and the FOS is currently taking on between 8,000 and 10,000 new PPI complaints each week.
Barclays is also putting more money aside to cover another mis-selling scandal, almost doubling the amount of money to cover the cost of mis-selling of interest rate swaps to £850 million, from £450 million.
The redress for interest rate swaps comes after a review of the sale of the products by the Financial Services Authority (FSA). It found that Britain’s four big banks – Barclays, Lloyds, Royal Bank of Scotland and HSBC – mis-sold over 90% of the products sold to small businesses.
The four banks had set aside just £700 million to cover the cost of this most recent mis-selling scandal although analysts estimated the cost at around £2 billion.
Around 28,000 interest rate swaps – designed to hedge against interest rate changes – have been sold since 2001.
Barclays finance director Chris Lucas announced over the weekend that he was stepping down.
News sponsored by:
The Citywire guide to investment trusts
In association with Aberdeen Asset Management
What can SLI bring to the table for those who want to put their money into investment trusts?
More about this:
Look up the shares
More from us
- Mis-sold consumers could face PPI claims deadline
- Complaints about financial companies soar
- Big four banks prepare for fresh mis-selling payouts
Tools from Citywire Money
From the Forums
Weekly email from The Lolly
Get simple, easy ways to make more from your money. Just enter your email address below
An error occured while subscribing your email. Please try again later.
Thank you for registering for your weekly newsletter from The Lolly.
Keep an eye out for us in your inbox, and please add firstname.lastname@example.org to your safe senders list so we don't get junked.
by James Carthew on Dec 22, 2014 at 10:50