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View the article online at http://citywire.co.uk/money/article/a412869

How to avoid getting short changed by your bank

A survival guide on how to get the best out of your bank.

Banks often target risk-averse savers with complex derivative-based investment products which can be dressed up to resemble fixed-term savings accounts. So called structured products can offer investors access to the stock market with protection from volatility but these often prove to be overly expensive. 

Any savings product that promises returns above 5% a year in the current low interest rate environment should set alarm bells ringing. Turn to our guide to structured products to get the best deal from guaranteed investments.

Insurance

Bank should be able to use there size to drive down the price of insurance but too often they are focused on maximizing profits by signing exclusive deals with insurance companies. Buying insurance in a bank branch means you will only get the best deal from inside this goldfish bowl.

The single worst example of the expensive, complicated and shoddy products sold by banks is payment protection insurance. This insurance was meant to protect borrowers who could not keep up with loan or mortgage repayments but became tainted by mis-selling.

The problem has become so serious hat PPI policies accounted for around 30% of all complaints made to the Financial Ombudsman Services and now the Competition Commission has stepped in with plans to ban banks from selling this insurance alongside other products like loans or mortgages.

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2 comments so far. Why not have your say?

Hotrod

Jul 08, 2010 at 12:56

All this is perfectly true and equitable comment. I have had to deal with most of the above over the years. I have learned to never ask a question unless I know what the answer should be. Experience tells me to be cynical. Treat banks like fire. Good servants but bad masters. We all have to trust someone with our money and our financial transactions. If you talk tough and can show them that you have wised up they are usually more even handed. Always remember that if you find that you have been pushed into a contract you would not have ageed to, had you understood the full facts and implications, you have the right to cancel under the consumer protection act fourteen day cooling off period.

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DONALD CURTIS

Jul 12, 2010 at 12:11

'' I have learned to never ask a question unless I know what the answer should be''

What an absolutely excellent piece of consumer banking advice from 'hotrod' !

We should really be stronger in our condemnation.

The sales methods described are nothing short of criminal. The money market is ridden with lies and half truths especially in the advertising stages. The use of large and small print is a blatant and childish example and sometimes full commitments are not even printed alongside the blazoned headlines.

Big companies besides banks do the same thing. Take Broadband advertising.

All these 'WONDERFUL OFFERS - for only the first 3 months.

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