View the article online at http://citywire.co.uk/money/article/a603933
Lloyds' online banking system back up and running
(Update) Lloyds and Halifax customers experienced problems with their online bank accounts this morning but normal service has now resumed.
(Update) Lloyds and Halifax customers were hit with problems when attempting to access their bank account online earlier this morning, but normal service has now been resumed.
When attempting to log in customers received a message reading:
‘Sorry, internet banking is currently unavailable. We’re making some essential changes on the site. Sorry for any inconvenience. Please try again later.’
Lloyds has since apologised for any inconvenience caused by the 'slower service' and assured customers that its online system is working as normal now.
The news comes as Royal Bank of Scotland battles to resume normal service for its customers following weeks of chaos, which left millions of people unable to access their money.
RBS and Natwest customers can now access their money as normal, but RBS is facing the lengthy process of refunding charges and repairing the credit ratings of those affected to 'ensure no one is left out of pocket'.
Customers belonging to RBS's subsidiary, Ulster Bank, however, are still experiencing serious problems. RBS said it hopes to have the problem fixed by Monday.
Thousands of O2 customers, meanwhile, were left unable to send messages, receive phone calls or use the internet yesterday when the mobile phone provider's system crashed.
Customers have taken to Twitter today to complain.
@warren_liam said: 'Cannot use Lloyds TSB this morning, very frustrating as I am in the process of moving over funds to a new bank'.
While another more humourous Tweet making the rounds by @TheMediaTweets said: 'Lloyds Bank website not working...Maybe the tech team are stuck on the M4, unable to take calls on their 02 phones.'
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by James Carthew on Dec 22, 2014 at 10:50