View the article online at http://citywire.co.uk/new-model-adviser/article/a647435
Halifax charging blunder could spark payouts
by Daniel Grote on Dec 24, 2012 at 10:38
The bank said a small portion of the million customers who use its Ultimate Reward account did not receive letters informing them of the price hike from £12.50 to £15 a month.
It told the Telegraph it was now writing to them informing of the change, and had ‘sought advice’ over whether compensation was due. It added it was required by the Financial Services Authority to give two months’ notice of price and terms changes on the account.
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by David Sandham on Apr 16, 2014 at 15:40