View the article online at http://citywire.co.uk/new-model-adviser/article/a661812
Lloyds receives 1.4m PPI complaints in a year
by Daniel Grote on Feb 27, 2013 at 09:09
Lloyds Banking Group has published new figures showing it received nearly 1.4 million complaints related to payment protection insurance (PPI) during 2012.
It has published complaints figures for the second half of last year, showing it received 658,289 related to PPI. That is down on the 727,000 it recorded for the first half of last year, but takes the total for 2012 to almost 1.4 million.
It reported a rise in investment complaints, with 6,829 recorded in the last half of last year, up 23% on the level recorded for the first six months of 2012.
The Financial Services Authority fined Lloyds £4.3 million earlier this month after up to 140,000 customers had their PPI compensation payments delayed.
News sponsored by:
Click here to watch a series of sponsored interviews with Jupiter's fund managers on the UK equity market.
Today's top headlines
More about this article:
by William Robins on Apr 17, 2014 at 12:21