WHO ARE WE?
Citywire Financial Publishers Limited (“we”) is the operator and copyright holder of certain websites ("the Sites") including but not limited to www.citywire.co.uk. For a full list of websites operated by us, please follow this link.
We are an independent publisher of financial information and a data provider.
IMPORTANT: YOUR CONSENT
We are committed to protecting your personal information and respecting your privacy. Your choice to register with and use our Site is a freely made, active indication that you agree to the collection and use of your personal information as set out in this Privacy Policy. If you do not agree to such use of your data, please DO NOT REGISTER.
WHAT PERSONAL INFORMATION DO WE COLLECT?
It is important that you understand WHAT personal information we collect.
When you visit our Sites and chose to register as a user, complete questionnaires or surveys or otherwise directly engage with us you actively provide us with personal information.
When you browse our Sites or otherwise use our services we collect personal and non-personal information about such usage via cookies and similar technologies, for example information such as a record of the factsheets you have downloaded, the pages you have viewed, any articles sent via the email-a-friend facility, and comments you make about published stories.
We may also supplement this information with publicly-available information
HOW DO WE USE YOUR PERSONAL INFORMATION?
Provision of services
We use your personal information in order to maintain your user profile and to provide our services to you.
Our marketing
We use your personal information to help ensure that any marketing we send to you is both relevant and informative. You may opt out of such marketing freely and at any time via your My Account area on the website.
Third party marketing
We provide a ‘host mailing’ service to our commercial partners which allows them to send marketing messages to you based on your user profile. We remain in control of your personal information and do not share it with the commercial partners. When you register with our Site you consent to the use of your personal information in this way. You may opt out of such marketing freely and at any time via your My Account area on the website.
If you respond to marketing from one of our commercial third parties and subsequently wish them to cease direct marketing to you, please contact the third party directly.
Our research
We are a research specialist, providing analysis of financial markets, products and service providers. Your interactions with us, the web pages you view, the documents you download and the comments you make will be used by us to formulate research reports for both internal and external use. We may aggregate and anonymise your personal information for these purposes.
We will not disclose any personally identifiable information unless you have provided your explicit consent for us to do so.
COOKIES AND ‘PASSIVE’ DATA COLLECTION
We may use cookies and similar technologies to store information such as your User ID and your session identifiers to enable us to identify whether you are registered on to the Sites and, if so, to make access faster and simpler.
Cookies also help us to build your ‘user profile’ by, for example, remembering pages you visit on our Sites and articles you may have read. If you allow us to record this information we can provide you with a ‘site experience’ and marketing tailored to your financial interests.
Should you wish to have a generic experience you can remove and/or disable cookies using the controls provided by your browser. If you are unfamiliar with these controls, please visit www.aboutcookies.org where you will find information to help manage important information storage choices.
You are free to choose whether to accept cookies or not, however we cannot guarantee full operability of our Sites should you disable cookies. This information storage occurs passively, without your interaction.
Plugins from third party platforms (e.g. Facebook button)
We are not responsible for the data or privacy policies, procedures or content of any other website that are linked to/from our Sites. Please read their privacy policies carefully before providing any personal information. For information on how these third parties use your personal information please read their privacy policies.
OUR OBLIGATIONS
Keeping personal information accurate
To ensure that our records are up-to-date, we may contact you, or your public relations team, to check that the information we hold about you remains accurate.
If any of the details you provided change and you would like us to reflect that change, please contact our Customer Services Department and we will be happy to update your details.
Reporting and disclosure responsibilities
We have responsibilities to verify the identity of both registered users and users and may need to make enquiries and obtain information from you for that purpose. By using the Sites you confirm that all information you supply will be accurate and that we may pass on such information, as we consider necessary, to comply with any reporting requirements.
You agree that we may disclose your personal information in accordance with a lawful request to:
a. any regulatory authority to which we are subject;
b. any investment exchange on which we may deal or to its related clearing house (or to investigators, inspectors or agents appointed by them); and
c. any person empowered to require such information by or under any binding legal order.
Providing access to your information
You have the right to receive information about the personal information we hold on you. You can obtain a copy of the information by sending an email to privacy@citywire.co.uk.
If you have any questions about our privacy policy, please contact us at privacy@citywire.co.uk
If you are concerned that any of the information we hold on you is incorrect, please contact us at privacy@citywire.co.uk
If you would like to request a comprehensive list of our current websites please contact us at privacy@citywire.co.uk
Protecting personal information
We are a global business with offices in London, Munich, Milan, Singapore, Hong Kong and New York.
This may result in your personal information being transferred out of the European Economic Area (EEA) to countries which have not been assessed by the European Commission as having adequate legal protection. Where we transfer your personal information outside of the EEA we will put in place appropriate technical and organisational safeguards to protect it.
We may use third party suppliers to host your personal information for the purposes set out in this Privacy Policy. Where we use such third parties we will put in place appropriate technical and organisational safeguards.
Respecting individual choice
You can change your personal information preferences and details held by us at any time. As a registered user you can access your preferences by logging on to www.citywire.co.uk using your username (email address) and password.
a. You may unsubscribe to any or all marketing lists by opting out via your My Account area on the website.
b. You may ask us to cease providing your data to third parties by opting out via your My Account area on the website
c. You will ALWAYS be given a straightforward way to opt out from marketing each time you receive a communication from us or one of our commercial partners.
If you believe we have not met any of our obligations, please contact us as soon as possible.