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Barclays W&I launches mobile banking app
by Danielle Levy on Jul 07, 2014 at 14:17
Barclays Wealth & Investment Management (W&I) has launched a mobile banking application for its UK high net worth clients.
Barclays Mobile Banking (BMB) has so far been rolled out to retail and corporate banking clients, and will now be available to all UK high net worth private banking clients with a UK sort code and mobile number.
The app can be downloaded to iPhone, Blackberry, Android, Windows Smart-phone or iPad.
The launch follows Barclays' decision to launch a voice biometrics system for its high net worth clients, which will be extended to corporate and retail clients by early 2015.
Anne Grim, global head of client experience at Barclays Wealth and Investment Management, said the app had been launched in recognition that customer behaviour is changing.
'Almost half of all consumer lending in Barclays last month was transacted by customers using mobile applications, with over 2.4 million customers regularly choosing this approach. By leveraging our retail platform and bringing the ease, speed and practicality of mobile banking to UK high net worth clients, we are committed to providing an enhanced client experience,' Grim said.
Clients will be able to use the application to check their personal bank accounts, overdrafts and existing mortgages. They will also be able to transfer money and pay bills.
Once a client has made a payment via the Wealth Online Banking web portal, the payee’s account details will be automatically saved in their Barclays Mobile Banking Application. Clients will also be able to report lost or stolen debit cards.
The bank said it will also look to roll out the services to international clients.
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