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FCA readies for further enforcement action over PPI
by Brian Cantwell on Sep 25, 2013 at 11:36
Sue Lewis consumer panel chair said: 'We are pleased to see that the FCA is taking enforcement action against at least one firm. There is clearly a long way to go before some in the industry get the message that they need to act in consumers' interests.
'However, the review is the tip of the iceberg as it deals with firms responsible for less than one in six complaints. The FCA must also get tough with the big players.'
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